Refund policy

We have a one-day return policy, meaning you have 15 days after receiving the item to request a return.

The item must be in the same condition as you receive it, unused, with tags and in its original packaging, for its return to be accepted. You will also need the receipt or proof of purchase the unopened box once the box is open it does not accept returns of beauty products liquid products cannot be returned it cannot be opened

To initiate a return, you can contact us at shopingbelleza@gmail.com. Please note that returns must be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send the package. Returned items will not be accepted without having previously requested the return.

For any questions about returns, you can contact us at shopingbelleza@gmail.com.



Damage and problems
Please check your order as soon as you receive it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can evaluate the problem and resolve it.

Exceptions/non-returnable items
Certain types of items cannot be returned, such as perishable products (such as food, flowers, or plants), custom-made products (such as special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. If you have any questions or concerns about a specific item, please contact us.

Unfortunately, we cannot accept returns on sale items or gift cards.



Changes
The quickest way to ensure you get what you are looking for is to return the item you have and, once the return is accepted, make a separate purchase for the new item.



European Union 14-day cooling-off period Without prejudice to the above, if the merchandise is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without the need for justification. . As in the previous case, the item must be in the same condition in which you received it, unused, with the tags and in its original packaging. You will also need to have the receipt or proof of purchase

Refund
We will inform you when we have received and inspected your return and let you know whether the refund has been approved or not. If approved, you will be automatically refunded to your original payment method within 10 business days. Remember that it may take some time for your bank or credit card issuer to process and issue your refund.
If more than 15 business days have passed since we approved your return, please contact us at shopingbelleza@gmail.com.